Privacy Policy

Privacy Policy and Terms and Conditions of Use

Thank you for trusting us with your information. We value that trust, and that’s why protecting your information, and being clear about how we collect, use, exchange and protect your information, is of huge importance and a vital part of our relationship with you.

Your privacy is important to us. This Policy outlines how Loans2Companies.com and Leadgen Global Ltd and its related companies, (“we / us / the Group”) collect, disclose, use, store or otherwise handle personal information. It is important to us that we manage your personal information securely and consistently with relevant legislation, including the Privacy Act 1988 (Commonwealth) (“Privacy Act”) as well as the Credit Reporting Privacy Code (where applicable).

This Policy explains:

Collection from third party sources –
We may collect personal information from someone other than you, and you may not be aware of the collection, when it is not reasonable or practicable to collect it from you, and it is available from:

Collection under law –
We may be required to collect personal information by law. Why we collect and hold personal information –

We collect and hold personal information because:

The uses and disclosures we may make of personal information are detailed in our Privacy Policy.

Unavailability of personal information If we cannot collect the information we need about you, we may not be able to supply the products or service you want.

Disclosing personal information –
We may disclose personal information as reasonably required to lenders, brokers, contractors and suppliers whose goods and services that we use to operate our business and provide products, services and support to you, and to other parties detailed in our Privacy Policy.
Some of these parties may be based overseas, eg. USA, UK, NZ and Canada.

Access and correction –
Our privacy policy contains information about how you can access and seek correction of the personal information about you that we hold.

Complaints –
Our privacy policy explains how you can complain about a breach of the Australian Privacy Principles, and how we will deal with such a complaint.

PRIVACY POLICY
Personal information-
This refers to information or an opinion about a living person who is identified or reasonably identifiable, whether or not true and whether or not recorded in material form.

Kinds of personal information we collect and hold –

Broadly, we may collect and hold:

In any case, we only collect personal information that is reasonably necessary to support our functions and activities. If we cannot collect the information we need about you, we may not be able to supply the products or service you want.

Collecting personal information –
Unless it is not reasonable or practicable to do so, and in other cases allowed by law, we will collect personal information about you directly from you (eg when you contact us by phone or online, or at our premises).
In other cases, we may collect personal information about you from:

Holding personal information –

We hold personal information in hard and/or soft copy at our offices and in other facilities that we own or license from third parties, like data centres. We take reasonable steps to keep it secure and to protect it from unauthorised access, use or alteration.
Why we collect and hold personal information –

Disclosing personal information –

Direct marketing –
We may use and disclose personal information to direct market to you products offered by us, our agents, and members of our corporate group, and our business partners, where we think the offers will be of interest to you, using:

Direct marketing may continue until you opt-out by calling the number in Contacting Us even if you are no longer our customer.

Accessing and correcting personal information –
Please contact us for these purposes using the details in Contact Us page. We shall process and respond to your request in accordance with Australian Privacy Principle 12. There is no charge for making a request but a reasonable administrative charge, on a cost recovery basis, may be payable before we agree to provide access.

Complaints –
If you wish to complain about a breach of the Australian Privacy Principles, please contact us using the details in Contact Us page.

We shall:
acknowledge your complaint within a reasonable time give you an estimated response time to allocate your complaint to a suitably senior staff member process and respond to your complaint as soon as we reasonably can.

Direct marketing may continue until you opt-out by calling the number or emailing us in the Contact Us page, even if you are no longer our customer.

Contact Us –
Questions, requests and complaints regarding our Privacy Statement or our compliance with privacy laws should be directed to us in writing via our Contact Us page

Contact Info

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